Wellia Refund Policy
At Wellia, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, our refund policy is designed to be simple, transparent, and fair.
You may request a refund within 30 days of receiving your order. We accept returns for all products, whether used or unused. Our goal is to make the refund process as smooth and hassle-free as possible.
Refunds will be issued for the full amount of the returned product. Once we receive and process your return, your refund will be credited back almost instantly to your original payment method.
If your item is defective or damaged, you may request an exchange. We will provide a replacement of the same product at no additional cost. Please contact us promptly so we can resolve the issue.
For all eligible returns, Wellia will cover the cost of return shipping. You will receive instructions for returning your item, along with a prepaid return label if needed.
To initiate a refund or exchange, please contact our customer support team at:
Email: makeitbrit@gmail.com
Our team will respond within 24–48 hours with instructions and support to complete your request.
All products purchased from Wellia are eligible for a refund or exchange within the 30-day period.
Refunds will be processed promptly once we receive the returned product and verify its condition.
This policy applies to purchases made directly through our website at www.wellia.co.uk