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Wellia

Shipping Policy

🌿 Wellia Shipping Policy

At Wellia, we aim to make your shopping experience smooth, reliable, and transparent. This Shipping Policy outlines how we handle order processing, delivery, and any issues that may arise during transit.

Shipping Regions

Currently, we ship to customers within the United Kingdom. We are planning to expand our shipping regions in the future.

 

Shipping Methods & Delivery Time

We currently offer standard shipping. An express shipping option will be available soon.

Standard Shipping: 3–8 business days

(Delivery times may vary slightly depending on location and carrier.)

 

Shipping Costs

We offer free shipping on all orders, regardless of order size.

 

Order Processing Time

Orders are typically processed within 1–2 business days after placement. Once your order is processed, it will be dispatched for delivery according to your chosen shipping method.

 

Tracking Your Order

After your order is shipped, a tracking number will be provided. You can use this tracking number to check the status of your order anytime, ensuring full visibility from our warehouse to your doorstep.

 

Lost or Damaged Packages

We take care to ensure your order arrives safely. However, in the rare event that a package is lost or damaged during shipping, Wellia will provide a full refund or resend the item promptly.

Please contact our support team immediately if your order is lost or damaged so we can resolve the issue quickly.


Contact Information

For any questions regarding shipping or your order, please contact us at:

Email: makeitbrit@gmail.com

Our team is committed to responding within 24–48 hours.