At Wellia, we aim to make your shopping experience smooth, reliable, and transparent. This Shipping Policy outlines how we handle order processing, delivery, and any issues that may arise during transit.
Currently, we ship to customers within the United Kingdom. We are planning to expand our shipping regions in the future.
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We currently offer standard shipping. An express shipping option will be available soon.
Standard Shipping: 3–8 business days
(Delivery times may vary slightly depending on location and carrier.)
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We offer free shipping on all orders, regardless of order size.
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Orders are typically processed within 1–2 business days after placement. Once your order is processed, it will be dispatched for delivery according to your chosen shipping method.
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After your order is shipped, a tracking number will be provided. You can use this tracking number to check the status of your order anytime, ensuring full visibility from our warehouse to your doorstep.
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We take care to ensure your order arrives safely. However, in the rare event that a package is lost or damaged during shipping, Wellia will provide a full refund or resend the item promptly.
Please contact our support team immediately if your order is lost or damaged so we can resolve the issue quickly.
For any questions regarding shipping or your order, please contact us at:
Email: makeitbrit@gmail.com
Our team is committed to responding within 24–48 hours.